If the Company fails to comply with these Terms and Conditions, then it is responsible only for loss or damage caused to you because of the breach and negligence. Hence, a refund will be made as per the caused harm by the Company. We are not liable for accidents, which occur during the provision of the service such as illnesses, injuries or death unless our negligence causes it. Kindly note that it is your responsibility that reasonable care was not used.
In the event of force majeure situations such as war, epidemics, natural disasters, military operations, etc., the effects and consequences of which cannot be reasonably mitigated or prevented, as well as delays and deviations caused by weather conditions (heavy rains, thunderstorms, fires, etc.) or public services (changes in the schedule of air transport and railway), the Company reserves the right to cancel or make changes in the travel arrangements.
The Company has no responsibility for the eventuality of missed flights or connections due to bad weather conditions, traffic congestion, road accidents, acts of terrorism and vandalism.
The Company provides no warranty to access all the public sites during a trip. As Switzerland, an attractive destination for tourists from around the world and all the attractions could be crowded.
If the Company does not have the necessary minimum number of excursion's participants, we reserve the right to cancel the trip.
In rare cases, if we cancel the booking, the Company shall notify the Client at the earliest possible date and refund all the amounts that have been prepaid to us or seek to offer you an equivalent replacement of your excursion.