We understand that making online financial transactions nowadays is rather risky and claims a great deal of trust towards the company. AlpExcursion is committed to protecting your privacy making the security of our clients’ personal information one of its highest priorities.
AlpExcursion collects personal information about the traveller, which is obligatory to ensure successful fulfilment of a complete reservation. For making a booking, we may need the lead passenger's name, phone number, e-mail address, payment (Credit card, PayPal, bank details), flight and accommodation details.
Who receives the information?
ARATOURS SA (an umbrella company for AlpExcursion) gets the information when you make the booking request.
AlpExcursion does not sell or pass your personal information to any third party.
If you need to make any amendments to already provided information, please, e-mail us to the address: firstname.lastname@example.org or call us on +41 58 580 0777.
Financial Transaction Security
For online payments, we use Concardis and SaferPayment pay engines, which are secured by https communications protocol, meaning that the site uses encryption while sending the information from your computer to our servers.
Responses to Quotes / Questions / Suggestions
AlpExcursion uses the provided e-mail address for answering any issues received, therefore, please, make sure that e-mail address is correctly worded.
News and Marketing e-mails
When you subscribe to our website, we keep sending you news regarding our company’s offers and discounted trips. If you do not want to receive an e-mail, you can unsubscribe any moment you wish.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
By deciding to use AlpExcursion’s services, you consent to all the points introduced above.